Smartwool Secret Sleuth Smartwool

Quick Shipping and Professional Packaging

Our long-standing relationship with UPS FedEx DHL and other international carriers gives us the ability to provide a range of shipping services. Our warehouse staff are expertly trained and will wrap your items according to our precise and exact specifications. Your goods are thoroughly checked and secured properly prior to shipping. We ship to thousands clients every day in a variety of countries. This shows our commitment to becoming the largest online retailer on earth. The distribution centers and warehouses distribution are located in Europe, as well as the USA.

Note: Orders that contain more than one item are assigned a particular processing time based on the individual product.

Prior to shipment, all purchased items will be thoroughly inspected. The majority of orders are shipped within 48 hours. The delivery estimate is 3 to 7 days.

Returns

The inventory is constantly changing and we are unable to fully manage it due to the fact that several parties are involved, including our warehouse and factory. Stocks can be changed at any moment. Be aware that it's possible that your order could become unavailable even after you've placed your order.

Our policy runs for 30 days. We will not return or exchange your purchase if it has been 30 days since you purchased it.

The item cannot be in use and must be in the original packaging. The item must be in the original packaging.